URGENTLY
REQUIRED
Our
Client, one of Leading Bank in Asia looking for people who are highly
motivated, responsible, talented and commited to a dynamic and energetic with
strong interpersonal to become part of our team spirit for the vacant position:
CUSTOMER CENTER OFFICER
Job Description:
·
Maintain
service level at 85% from total incoming calls/month
·
Maintain
pickup rate at 90% from total incoming calls/month
·
Maintain
abandoned rate at max 3% from total incoming calls/month
·
Cooperate
with related unit and branch in delivering customers inquiries and complaints
·
Record
summary of customers call record for review on BI weekly basis
·
Maintain
good relationship with other related units, to increase working effectiveness
and mutually beneficial working activity.
Requirements:
·
Male
or Female maximum 30 years old
·
Minimum
Bachelor Degree from any major (Fresh Graduates are encourage to apply)
·
Good
command of English, verbal and written
·
Computer
Literate (Microsoft Office, Internet)
·
Experience
with consumer banking products, services and channels would be a definite plus.
·
Willing
to work in shift schedule
Should you find
yourself interes and fulfill requirement above, please send your application
letter and CV to:
or
PT. Delta Mutiara Amartara
STC Senayan Lantai 3 Unit 173B
Jl. Asia-Afrika Pintu IX Gelora Senayan
Jakarta Pusat 10270
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