Tiki Jalur Nugraha Ekakurir or JNE Was
established in 1990 and initiated its presence through serving the people in
the field of customs, especially import over time-sensitive shipment by
incorporating “rush handling’ warehouse.
JNE’s Service reliability, which is consistent and accountable for more than
two decade has created high credibility as well as trust among the business
partners, which keep increasing. Increment of foreign investement in the 90s,
domestic economic growth, development of information technology as well as
innovative product diversification, has purshed JNE to keep growing
and prove its performance in the business environment as well as Indonesian
Communities.
In line with the development of business world and changes in the modern
community lifestyle, request for time-sensitive shipment handling has been no
longer limited to small packages and documents. Rather, it also includes cargo
handling, transportation, logistics and distribution. Realizing the said
challenges and opportunities, JNE keep on developing its network from big
cities down to all remote areas of Indonesia. At present, supported by
thousands of trained Human Resources, JNE has successfully established more
than 1,500 points or service spread all over the country.
Reinforcement of Human Resources and utilization of technology, information and
communication becomes the main factor in developing JNE. X-Ray mechine, GPS,
CCTV, On-line system up to satellite Communication Device has been the
important supporting device in creating the absolute shipment speed and
security. Achievement and commitment of JNE is proven through winning of
different kinds of awards as ISO 9001:2008 Certification upon the quality
management system
We are currently looking for candidates who have core competency: Achievement
Orientation, Integrated and Customer Service Orientation for this following
position :
CONTACT CENTER
STAFF
Jakarta Raya
Responsibilities
:
·
Identify
and handle customer inquiries completely and accurately
·
Resolve
customer complaints and problems to the satisfaction of customer
·
Use
customer service skills to optimize the opportunity of each customer contact
·
Educate
customer about company products and services and direct them toward available
resources for self-help
·
Complete
necessary documentation to manage customer complaints, issues and solutions
·
Schedule,
assign or act on any required follow up in accordance with Contact Center
guidelines
·
Enter
customer data and other relevant information into Contact Center database or
other data as required
·
Use
technology tools as directed and within established guidelines
·
Participate
in individual and team trainings and meetings to ensure knowledge up-to-date
·
Adhere
to work schedule as planned
Requirements
:
·
Male/Female,
good looking, max. 30 year
·
Education
D3/S1 from any major with experiences in services area
·
Dynamic,
Energyc, Tidy, Polite, Humble, Cheer Up
·
Customer
Orientation
·
Computer
Literate (Ms. Office) & Good typing Skill (Min. 100 character per minutes)
·
Good
Articulation Of Voice (Clearly speaking)
·
English
(or other foreign language) is a must
·
Good
interpersonal & communications skills
·
Discipline
& Willing to follow shifting working hour including but not limited for
Religion Holiday
Procedure :
Written
application and CV to the mail sent not later than 28 June 2014 to :
media.talent@jne.co.id
and CC to :
dwi.sariwati@jne.co.id
shenta@jne.co.id
Anda baru saja membaca
Lowongan Kerja Terbaru , Info Loker , Loker Seluruh Indonesia
, Informasi Loker
ini yang berkategori
CS atau CC |
Jakarta |
Lowongan D3
dengan judul
Lowongan Kerja Tiki (JNE) di Jakarta untuk Staff Contact Center. Jika kamu suka, jangan lupa like dan bagikan keteman-temanmu melalui media sosial dibawah ini ya... By :
Lowongan Kerja Terbaru 2022